FAQ

Frequently Ask Questions

Reflexology​

Q: I have never had  reflexology treatment before, Is there anything I  should do?

A: Firstly: Make sure you do not come if you have a fungal  or infectious disease on your toes and feet. This needs to be completely treated.

Q: My feet and toes have been  completely treated. So, can I come for an appointment for  reflexology?

A: Yes as long you wait for at least 4 weeks after the last treatment.

Q: I hate any oil or cream to massage my feet?

A: The Reflexology treatment uses a lotion for feet and legs which contains fusion of peppermint and tea tree. That same lotion is used for pedicures as well.

Aromatherapy Facial massage

Q: Can I put makeup on my face or face cream before I come to have the treatment?

A: Do not put makeup on your face when you come in the morning for an Aromatherapy face massage. The treatment needs to be applied on clean skin.  I will clean your face before I start. 

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Q: Can I bring my preferred face cream?

A: If you really prefer to use your own face cream you can. However the cost remains the same. As treatment which includes my preparation work and facial massage. 

Q: I have  sensitive skin?

A: Our French products are vegan and natural. They are suitable for all skin types including very sensitive skin. Essential oil is used for sensitive skin and is calming and does not irritate skin.

Aromatherapy Body massage

Q: I have  sensitive skin or  skin allergy such as eczema, Atopic eczema or redness-prones on some parts of my body.Will I be able to have a massage?

A: Yes there are some essential oils used for sensitive skin and soothing the eczema and redness-prones.    

Q: What do I wear to a massage?

A: Dress Comfortably. It is best to wear loose fitted clothing to your treatment. Preferably Dark underwear.

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​Oils massage products

Q: I do not like using oils. When having holistic body, face and Feet Massage treatments. Is there another option to use?

A: Yes you can have  natural facial massage cream and body massage called sorbet they are Vegan.

Q:  I have had beauty treatments in the past such as Waxing, but  my skin is sensitive and becomes  hot or itchy. What do you suggest?

A:  There are different wax ranges For the delicate, sensitive skin and facial waxing Such as Aloe vera wax or cheri wax or Tea tree wax.

PLEASE NOTE:

For bikini waxing  it is recommended that you   wear a thong or bikini underwear or the Therapist will provide disposable bikini pants or special  tissue paper to cover the area..Also help yourself to look that picture what is suite you 

For Upper half leg wax it is recommended that you wear loose trousers , joggers or a Skirt. Do not wear Jeans.

  ➤ I have hard coarse hair. Will the wax work on me?

The Brazilian waxing treatment is done by Special Hot wax (This does not mean hot in temperature. There are brands of products specific for hard coarse hair for the intimate area for waxing style such as Hollywood and Brazilian,

Q: What do I need to do when I get a massage?

A: Eat Lightly nutritious—like a banana or an energy bar so you are not hungry and  if you are a diabetic.—before your massage.

Q: Can I drink? 

A: Yes you can drink from your own bottle of water or the reception at The float Spa will provide you with a glass of water or herbal tea if you like . Being well hydrated before your massage is very important for the elimination of toxins that are released into the body's circulation during treatment.

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1. Q: Is there any reason why I should not have a massage?

     A: Yes, if you have any of the following conditions.

•   Blood Clots.

•  Pregnancy.

•  Cancer

•  Inflammation.

•  Fever. Anytime you have a fever, whether from a cold, the flu or some other infection.

•  Contagious Diseases.

•  Kidney Conditions or Liver Conditions.

•  Uncontrolled Hypertension.

Eyelash and eyebrow tinting

Q: Can I wear  mascara on my  eyelashes or pencil/power on my eyebrows ?

A: That is fine, Please make sure you don't use waterproof mascara, because it takes longer to clean off  and I will clean off your makeup using our tintin products. This is to make sure there is no residue of oil or mascara waterproof  as this can affect the  absorption of the colour tinting during treatment. 

Q: I wear my contact lenses and I don’t have much vision without glasses?

A: No worries there. For eyelash tinting, you will need to take out your contact lens and close your eyes when the treatment starts. I will stay with you with my hand on your upper shoulder should you require it. So, you know I am here. By the way, if you don't take out your contact lenses, that will risk irritating the eyeline and around that area. 

Q: I have sensitive skin and this includes the skin around the eye areas. Would this stop me having a tint ?

A: Our products for the eyes are enhanced  for sensitive skin and you will need a test patch at least 48 hours before treatment.

Q: I have used eyelash and eyebrow tinting before with another therapist / beauty salon so I don't need a patch test?

A: With all therapists,it is  preferable to a patch test , 48 hours before treatment.This is because we probably use a different range of  product brands. It is in my Health and Safety protocol strictly to do this  to protect our clients to feel safe and secure. 

Q: I have never done eyelash or Eyebrow tinting before. What should I do?

A: For the first time to receive eyelash or eyebrow treatment, we recommend to use a test patch under the ear lobe or middle of arm for 48 hours to see if there is a bad reaction or allergy before making an appointment.

1. NHS

Q: Are your treatments offered as parts of the NHS?

A: With Sophie Soulisse the service supports Medical body mind and soul and is not part of  NHS contract. There  is Medical service within The Float Spa centre . Please find more information follow the link https://www.thefloatspa.co.uk/medical-services/